Good entertainment is entertainment you are fully in control of. iackpot provides all the tools you need to ensure your gaming experience stays enjoyable and within your control.
At iackpot, we believe that playing online should be something you look forward to — not something that causes stress or anxiety. That is why responsible gaming principles are not just a section in our policy documents. They are embedded in how we design the platform, how we manage member accounts, and how we respond when a member may need support.
We understand that most members play in a healthy and enjoyable way. For them, iackpot's responsible gaming features serve as personal control tools that help them stay within their set budget and enjoy gaming without distraction. But for the small number of players who may face challenges, we want them to know that iackpot is here to help — not to judge.
All the tools we describe on this page are available directly within your iackpot account. No complicated process, no lengthy waiting periods, and no unnecessary questions — if you need a limit, you can set it yourself. If you need a break, you can take one easily. iackpot is designed so that control stays in your hands, not ours.
Do you only play with money you can afford to lose?
Do you set time and money limits before starting a gaming session?
Do you view gaming as entertainment, not a way to generate income?
Can you stop playing without feeling stressed or anxious when you reach your limit?
Are your daily activities and responsibilities unaffected by your playing habits?
If you answered "no" to two or more of the questions above, it may be time to use iackpot's control tools or seek support.
All these tools are accessible directly from your iackpot account settings — no approval required and no need to contact anyone first.
Set daily, weekly, or monthly deposit limits based on what you can afford. Once a limit is set, the iackpot system will automatically prevent any deposit that exceeds that amount until you update the limit yourself.
Account Settings → Game LimitsSet daily or weekly session time limits. When the time limit is reached, the iackpot platform will notify you and encourage you to take a break. This helps you stay aware of how long you have been playing.
Account Settings → Time ControlsNeed a short break from the platform? Activate the cool-off option for a period of 24 hours, 3 days, 7 days, or 30 days. During this time, you will not be able to log in or make deposits, but your account remains active.
Account Settings → Self-ExclusionIf you feel you need a longer, structured break, you can exclude yourself from the iackpot platform for a period of 3 months, 6 months, 1 year, or permanently. During this period, your account will be fully suspended.
Customer Support → Self-ExclusionReview your full history of deposits, withdrawals, betting, and gaming activity by date and category. This helps you monitor your playing habits and notice any changes that may need attention.
My Account → Transaction HistoryYou can choose to stop receiving promotional notifications, bonuses, and special offers from iackpot at any time. This option is useful if you are trying to reduce how often you play.
Account Settings → NotificationsGambling problems rarely develop overnight. They usually begin with small changes in habits that gradually become more noticeable. Recognising the early signs is the most important step in preventing a larger problem.
Not everyone who plays regularly has a gambling problem — some players play consistently and remain fully in control. The difference is whether the game controls you, or you control the game.
If you recognise any of the signs below in yourself or someone you care about, iackpot encourages you to use the available control tools or contact our support team for further guidance.
Using money intended for daily necessities such as bills, rent, or food for wagering.
Continuing to play or adding deposits to "recover" lost money, often resulting in even greater losses.
Lying to family or friends about how often you play, how much you wager, or how much money you spend.
Feeling anxious, angry, or stressed when not playing, or relying on gaming to escape from problems.
Work, studies, family relationships, or social responsibilities start to suffer due to time spent gaming.
Has tried multiple times to cut back or stop playing but failed to do so despite the intention.
This is not just policy — it is a daily practice we uphold to protect the well-being of iackpot members.
Every new account must go through a KYC process requiring valid identification documents. This ensures that only individuals aged 18 and above can fully use the iackpot platform.
Iackpot uses an analytics system to identify playing patterns that may indicate signs of problem gambling. Members identified will proactively receive support communications from our team.
Iackpot support staff receive specialist training in responsible gaming. They are trained to identify signs of concern and offer support in a sensitive, non-judgmental manner.
Members who have used the self-exclusion tool or are currently under self-protection will not receive any promotional communications or bonuses from iackpot.
Iackpot provides self-assessment tools to help you evaluate your playing habits objectively. These assessments are available within your account and results are completely confidential.
Iackpot consistently provides information and guidance on responsible gaming, including this page, to ensure every member has access to the knowledge they need.
All responsible gaming control tools at iackpot are easy to access. Here is how to set them up:
Access the iackpot platform and log in using your username and password. Make sure you are on your personal account page.
Click the profile icon in the top right corner and select "Account Settings" from the dropdown menu. You will be taken to the account management page.
On the settings page, look for the "Responsible Gaming" or "Limit Controls" tab. Here you will find all available tools.
Choose the type of control you want — deposit limit, time limit, cool-off, or self-exclusion. Enter your desired value and confirm.
Once confirmed, the selected limit or control will activate immediately. You will receive a confirmation email to your registered address.
Limit increases (e.g. raising your deposit limit) take 7 days to come into effect to prevent impulsive decisions. Limit reductions take effect immediately.
Need Immediate Help? The iackpot support team is ready to assist you at any time. Reach us via live chat within the platform. If you or someone you know needs professional support for gambling addiction, please seek help from a qualified counsellor or mental health professional.
Answers to the most frequently asked questions from members about control tools and responsible gaming policies.
View All FAQsRegister an iackpot account and enjoy fun digital entertainment backed by a full suite of responsible gaming tools — control is in your hands.
* 18+ only. Terms & conditions apply. Play responsibly.